Effective date: 1 January 2026. These terms apply to all visitors and users of the Granofil website located at granofil.info and govern access to Granofil products and communications.
By accessing or using the Granofil website at granofil.info, you agree to be bound by these Terms of Service. If you do not agree to these terms in their entirety, you must discontinue use of this website immediately. Granofil reserves the right to update or amend these terms at any time. Continued use of the website after any such changes constitutes your acceptance of the revised terms.
These terms constitute the entire agreement between you and Granofil with respect to your use of this website and supersede all prior communications, representations, or agreements.
Granofil is a nutritional supplement studio based in Jakarta, Indonesia, operating at Jl. Latuharhary No. 23, 10310 Jakarta, Indonesia. Granofil develops and distributes nutritional food-supplement compositions for adult men, formulated under a documented sourcing and batch-verification framework.
Granofil products are nutritional food-supplements registered with the applicable local regulatory authority under food-supplement classification. Products meet compositional and labelling requirements for nutritional supplement categories.
We recommend speaking with a qualified wellness or nutrition professional before introducing any supplement to your daily routine, particularly if you have specific dietary requirements.
You may use this website for lawful purposes only, in accordance with these Terms of Service. You agree not to:
Granofil reserves the right to restrict or terminate your access to this website at any time, without notice, for conduct that violates these terms or is otherwise considered harmful to Granofil, its users, or third parties.
All content on this website — including but not limited to text, photography, composition documentation, design elements, typography, layout, and the Granofil brand name and wordmark — is the intellectual property of Granofil or its licensed contributors. Content is protected under Indonesian copyright law and applicable international intellectual property conventions.
You may not reproduce, distribute, modify, or create derivative works from any content on this website without prior written authorisation from Granofil. Limited personal use (such as saving a page for private reference) is permitted provided no commercial exploitation occurs and attribution is maintained.
The Granofil name, logo, and product names are proprietary identifiers. They may not be used in any context that implies sponsorship, endorsement, or affiliation without express written consent.
Granofil makes reasonable efforts to ensure that product descriptions, ingredient profiles, and compositional information presented on this website are accurate and current. However, Granofil does not warrant that product information is error-free, complete, or updated in real time.
Ingredient profiles in Granofil supplements are selected based on published nutritional research and undergo independent batch verification for quality and labelling accuracy.
Product images on this website are for illustrative purposes. Actual packaging, capsule dimensions, and label design may differ between batch iterations. Granofil reserves the right to modify product formulations with appropriate notification on the product page.
Where Granofil provides a mechanism for ordering products directly through this website or through linked channels, the following conditions apply:
Granofil accepts returns of unopened, sealed products within 14 calendar days of confirmed delivery, provided the product is in its original condition. To initiate a return, contact [email protected] with your order reference and reason for return.
Refunds are processed within 10 business days of receipt and inspection of the returned item. Refunds are issued to the original payment method. Return shipping costs are the responsibility of the customer unless the return is due to an error by Granofil or a confirmed product defect.
Opened products may not be returned unless a documented quality or safety concern is identified and reported within 7 days of delivery.
To the fullest extent permitted by applicable Indonesian law, Granofil shall not be liable for:
Granofil's total liability in connection with these Terms of Service shall not exceed the total value of the most recent order placed by the relevant user.
This website may contain links to external websites maintained by third parties. These links are provided for informational convenience only. Granofil maintains editorial neutrality regarding the content, practices, or accuracy of any third-party website. Visiting external links is at your own risk.
This website and all content, products, and services accessible through it are provided on an "as is" and "as available" basis. Granofil makes no representations or warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
Granofil does not warrant that the website will be uninterrupted, secure, or free from errors or omissions. Granofil reserves the right to modify, suspend, or discontinue any aspect of the website at any time without notice.
These Terms of Service are governed by and construed in accordance with the laws of the Republic of Indonesia. Any dispute arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Jakarta, Indonesia. If any provision of these Terms of Service is found to be unenforceable, the remaining provisions shall remain in full force and effect.
Questions regarding these Terms of Service may be directed to:
GranofilOffice hours: Monday — Friday, 09:00 – 18:00 WIB.